Envirocare Wants Happy Customers

My name is David Bisaillon and when I started Envirocare I was given a lot of advice, most of it not very good.  The best advice I got was from my grandfather who said "keep it simple, give people what they paid for and you'll be fine.  Through the years the company has grown and I have really tried to stick with the  advice my grandfather  gave  me and "keep it simple".  Here is what I've learned over 16 years

Have happy customers

We have lots of happy customers, mainly because we hate to disappoint.  We try to treat our customers the same way we expect to be treated.  We're not perfect, but I can honestly say that if you call  and make an appointment someone will be there within the 1 hour window you were given.

Give clients a great person to talk to when they call

We have the best office staff in the world and I'm not just saying that because the  office manager is my wife.  Danielle and Carol really do care about the appointments they make with our customers .  I once had Carol call me while she was off work just to be sure a customer actually was on the schedule.  These women are there for you to answer questions about billing, scheduling or  whatever else you may need.

Have a hardworking service staff

The service technicians we have in the field are great.  We have some of the hardest working people in Ct employed by Envirocare.   Our service staff takes appointments M-F and Saturdays until 12 for your convenience.  They also give one hour no hassle appointment windows.

Be big enough to get the job done, but not too big

Envirocare has clients of all sizes from large national companies, to  housing authorities with 900 units, schools  and large commercial facilities.  We are keenly aware that not every account has to be ours.  We actively solicit and service only those accounts that can be given above average service at a fair price for both the client and our company.  We work with you to achieve a common goal.

Parting words

You have a lot of choices on who you can use to provide your pest management service.  Believe me, the competition in our industry is fierce.  There are large national companies where you really are just a number.  Then there are the one and two man companies who sadly in this day and age may not make it.  Then there are companies like Envirocare, we are a medium sized company that works day in and day out at 2 things;  getting rid of your insects and keeping it simple so you our client is happy.

Call us at 1-888-879-6481.  We want to show you how simple customer service can be when you care!!